Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit and shop with Regional Flooring Direct (“we”, “our”, or “us”) via our website.

Information We Collect

  • Personal information (name, address, email, phone number) when you place an order or contact us
  • Payment information (processed securely via third-party payment gateways)
  • Website usage data (IP address, browser type, device type, etc.)

How We Use Your Information

  • To fulfil and manage your orders
  • To respond to customer service enquiries
  • To improve our website and shopping experience
  • For marketing purposes, where you have given consent

Cookies

We use cookies to enhance your browsing experience and analyse site traffic. Cookies may also be used by third-party tools (e.g., Google Analytics or Meta Pixel) for performance tracking and advertising purposes.

You can control cookie usage through your browser settings.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, amend, or delete the personal information we hold about you.

If you have any questions or would like to exercise your rights, please contact us at: info@regionalflooringdirect.co.uk

Data Security

We implement appropriate technical and organisational measures to ensure your personal data is secure. However, please be aware that no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.